Our Commitment to You

At iRefurb, we are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines the details of our shipping and delivery process. We understand that once you've made a purchase, you're excited to receive your product, and we aim to get it to you as quickly and safely as possible.

Shipping Costs: Absolutely Free

Simplicity and transparency are core to our values. That's why we are pleased to offer complimentary free shipping on every single order placed through our website, https://irefurb.co.in. There are no minimum purchase requirements or hidden fees. The price you see for your refurbished laptop or iPhone is the price you pay.

Order Processing Time

Once your order is successfully placed and payment is confirmed, our dedicated team gets to work. Please allow 1-2 working days for us to process your order, which includes rigorous quality checks, secure packaging, and preparing your device for dispatch.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeframe

We are dedicated to getting your products to you in a timely manner. Our standard delivery timeframe is a maximum of 5-7 working days from the date of dispatch.

Please note that "working days" exclude weekends and public holidays. While we strive to deliver within this timeframe, unforeseen circumstances such as logistical challenges or high-volume periods may cause slight delays.

Order Tracking

Once your order is dispatched from our warehouse, you will receive a shipping confirmation email containing your unique tracking ID and a link to the courier's website. You can use this information to monitor the progress of your shipment and get an estimated delivery date.

Our Shipping Partners

iRefurb partners with a network of reliable and trusted courier services to ensure the safe and secure delivery of your valuable devices.

Delivery Areas

iRefurb currently delivers to most pin codes across India. If our courier partners do not service your location, we will notify you and arrange for an alternative or, if necessary, process a full refund.

Shipment of Your Order

To ensure the safety of your purchase, all our products are packaged securely to prevent any damage during transit. We advise you to carefully inspect the package upon delivery. If you notice any signs of tampering or damage to the outer packaging, please do not accept the delivery and contact our customer support team immediately at [Insert Customer Support Email or Phone Number].

Important Considerations

  • Accuracy of Address: To ensure a smooth delivery process, please provide a complete and accurate shipping address, including the pin code and a landmark, if possible. iRefurb will not be responsible for delays or non-delivery due to incorrect address information provided by the customer.

  • Recipient Availability: Our courier partners will attempt to deliver the package to the provided address. If the recipient is unavailable, they will typically attempt delivery on 1-2 subsequent working days before returning the package to us.

Questions?

Should you have any questions or concerns regarding our Shipping Policy or your order, please do not hesitate to contact our customer support team. We are here to help.

iRefurb reserves the right to amend this Shipping Policy at any time. All updates will be posted on this page.